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Company
Who is the Duni Group?
We are the Duni Group. We have made a name for ourselves as one of the leading suppliers of sustainable and innovative concepts for the table setting and take-away sector. High-quality and environmentally sustainable products such as napkins, tablecloths and candles, as well as packaging and packaging systems for the take-away sector are our "daily bread".
Founded in 1949, we have grown into an international company known for our expertise in materials and design. Once known as a Swedish manufacturer of paper cups and napkins, we are now a market-leading supplier of innovative, sustainable products for table settings and takeaway meals.
Which brands are part of the Duni Group?
Our brand portfolio includes the brands "DUNI", "BioPak" and "Paper + Design".
With a focus on gastronomy, hotels, catering and care homes, the DUNI brand offers innovative and sustainable concepts and designs from tablecloths, napkins and glasses to candles, lighting and LED offerings.
Under the motto "Goodfoodmood", DUNI also addresses the end consumer when shopping in food retail stores with selected, sustainable and innovative tabletop products. The inspiring DUNI tab-top goods are popular decorations when it comes to grilling, celebrating and cooking among friends at home.
With the BioPak brand, the Duni Group serves the growing demand for sustainable disposable packaging made from rapidly renewable, plant-based or recycled or recyclable raw materials for flexible to-go enjoyment.
With eye-catching napkins, colorfully printed handkerchiefs or cheeky toilet paper from Paper+Design, good moods move into the home. At Paper+Design, innovation is not only reflected in the product range and manufacturing processes, but also in environmental protection and quality management.
How is Duni positioned internationally?
Internationality is in our DNA. Our headquarters are in Malmö, Sweden, and production facilities are located in Sweden, Germany, Poland, Thailand and New Zealand.
What is Duni's position on sustainability?
We want to be the most sustainable supplier of environmentally friendly disposable products and have set ourselves the goal of having achieved a full circular economy by 2030.We are passionate about leading our industry into a world where we give more than we take.
With the corporate target within the Decade of Action to be carbon neutral as a company by 2030, Duni Group aims to exemplify an innovative form of economic, environmental and social alignment across industries and passionately create atmospheric, safe and practical solutions for all people who value good food, togetherness and ambience in harmony with the environment and sustainability. This intention is supported by all Duni employees in order to transport it competently and safely into the industry and markets.
You can learn more about this on our sustainability page.
Where does Duni produce its products?
We produce our high-quality disposable products in Sweden, Germany, Poland, Thailand and New Zealand.
Lighting: LED & Candles
What are LED candles?
LED candles are a modern alternative to real wax candles. They imitate candlelight in a safe and energy-efficient way.
What do I save with LED candles?
LED candles are a cost-effective alternative to tea lights that pay for themselves quickly. Calculate your personal savings potential if you use the LED sets instead of tea lights (incl. purchase costs). For this purpose, we provide you with an LED calculator on this page.
Why should I buy LED candles?
The advantages of LED candles are obvious: they are energy-efficient, offer safe operation and can hardly be distinguished from real wax candles due to the flickering typical of candles. Another advantage is the practical and time-saving handling, because they can be switched on simply by pressing a button or timer.
What LED holders are available?
Our holders are specially designed for our range of LED lamps. We have a variety of different LED holders in our portfolio - both for indoor and outdoor use. You can decide for yourself whether you prefer more indirect light or direct light. Take a look around here.
Which color variants can I set?
Duni Mini Lamps have a wide color spectrum. Almost all colors of the rainbow provide great lighting mood. From red to green, yellow, blue, orange, pink and classic white. Choose one of 12 colors and make not only the eyes of your guests shine.
Our set LED plug prepare you in the color Warm White or in Multicolor a luminous pleasure.
Our LED Moving Flame set features a candle-like flickering flame and a beautiful warm white color.
How long does an LED lamp last?
The service life of a Duni LED lamp can vary depending on the model and use. In general, however, Duni LED lamps are known and appreciated for their long service life. This long life is due to the energy-efficient nature of LED technology, which generates less heat and consumes less energy than traditional incandescent bulbs. In addition, Duni LED bulbs are made from high quality materials and are designed to withstand regular use and wear and tear in the catering industry, providing reliable and long-lasting performance.
How do I dispose of an LED candle?
LED illuminants are fortunately very durable. Despite their long service life, LEDs may eventually cease to function or lose their functionality due to damage. Unserviceable LEDs should not be disposed of with the usual household waste, but should be taken to a suitable collection point for electronic waste.
Are Duni candles self-extinguishing?
Yes, Duni candles are self-extinguishing. This means that the flame extinguishes itself once it reaches a certain point, without the need for external intervention. This is a safety feature that prevents the candle from burning too long and potentially causing a fire. Duni candles are made from high quality materials and are designed to burn evenly and cleanly without producing smoke or soot. This makes them suitable for any occasion and any environment. Whether you want to create a romantic ambience at home or decorate a special gastronomic event.
Are Duni LEDs battery powered?
No, they contain a rechargeable battery, so no batteries need to be changed cumbersome with our LEDs. Instead, simply charge the lights using the charging station.
Can I get a replacement remote control for the LED candles?
You have misplaced or lost your remote control for controlling the LEDs? This does not mean that your lamps become unusable. Here you can get a replacement remote control.
Can the Zelda & Nour LED lamps be used outdoors? Are they suitable for outdoor use?
The Zelda & Nour LED lights are suitable for both indoor and outdoor use. Thanks to the robust material (high-quality aluminium) and the associated stability, they can also withstand a slightly rougher breeze. Please note that Zelda & Nour are not waterproof and should be brought inside or securely covered if it rains.
Are the Zelda & Nour LED lamps wireless?
Yes, the Zelda & Nour LED lights are cordless and are therefore ideal for accent lighting wherever a literal ‘highlight’ is needed. The lamps are charged before use and can then be placed anywhere in the room and on the table - regardless of whether there is a power socket nearby.
How long is the product life of the Zelda & Nour LED lamps?
The Zelda & Nour LED lights have an impressively long service life and can be charged approximately 1000 times. Assuming they are fully used and charged every day, the service life is at least 2.5 years. The guarantee is 1 year.
How long do the Zelda & Nour LED lights take to charge? How long do they light up?
<p>The Zelda & Nour LED lamps light up for longer and charge for less time: a short charging time of 5 hours is offset by an extended operating time of 14 hours.
How bright are the Zelda & Nour LED lamps?
The colour temperature of the Zelda & Nour LED lights is 2700 Kelvin. 2700 K is a value for warm white light that is very cosy and inviting.
What different lighting modes are available in Zelda & Nour?
The brightness, colour and lighting effect of the Zelda & Nour LED lamps can be individually adjusted using the remote control. They can be set to 16 dimmable colours and warm white. There are also various lighting effects such as flashing and stroboscopic effects.
How do I recharge Zelda & Nour lamps?
Charging is very simple. The Zelda and Nour LED lamps are placed on a charging station (charging stations available in different sizes and socket capacities) and the space-saving charging process can begin. A green light indicates that the lamps are fully charged.
Are Zelda & Nour lamps energy efficient?
The long service life and recyclability of the LED lamps make Zelda & Nour an energy-efficient lighting option.
Can I control several Zelda & Nour LED lamps with one remote control?
Yes, several LED lamps can be controlled with one and the same remote control.
Tableware
What material are Duni napkins made of?
Our Duni napkins are durable and versatile paper napkins designed for single use.
What are the different material qualities?
Depending on the requirement and occasion, Duni offers different material qualities:
- Classic (exclusive tissue for everyday use in an elegantly embossed look in 40 x 40).
- Tissue (the functional choice in 3, 2 or 1-ply)
Dunisoft (a wonderfully soft napkin made with an innovative process that uses air instead of water)
- Bio Dunisoft (a napkin in which the binder (adhesive) is made from corn, lemon peel and other food waste)
Dunilin (a napkin with the ultimate linen look and feel that is softer, heavily embossed and absorbent. EIne economical and easy to clean alternative to a traditional cloth napkin).
- Duni Elegange (The fabric-like napkin with a difference. A revolutionary material with an elegant look and feel that is sophisticated, eye-catching and dazzling).
Are there napkins and tablecloths from Duni that feel like fabric?
They do exist: there are already paper-based materials that have a quality similar to that of fabric. With products made of EVOLIN®, DUNICEL® and DUNISILK®, you can count on high quality and cleanliness.
Which products should not be missing on a set table?
A set table consists of so much more than just cutlery and plates. For a special feel-good mood and depending on the occasion, napkins, lighting, tablecloth or placemats should not be missing.
What is the advantage of disposable napkins and table runners?
Disposable napkins and table runners score points for a variety of advantages:
- After use, they are disposed of, eliminating the need to wash and iron linens. This saves time, money and personnel.
- they come in countless colors and designs, so they can always be decorated to match the exact occasion, season or time of year
- they can be quickly covered and uncovered without the need for tedious smoothing and pulling
- they can be printed individually and are a cost-effective advertising medium
- they are particularly hygienic thanks to their single use. paper products are smooth and have no pores, which prevents germs and bacteria from sticking to them
- with disposable tablecloth products, even large events can be easily covered, as they are also inexpensive in large quantities
- when not in use, they can be stored in a space-saving way
- paper tablecloths and napkins are usually cheaper than fabric products
- if you choose napkins made from renewable raw materials and look out for seals such as FSC, the environment will also be happy.
Where can I get an overview of the entire range?
With such a large assortment, it is not easy to keep track of everything. It's best to take a look at our current catalogs or visit our online shop.
Are Duni napkins also suitable for crafts and creative work?
Due to the high quality materials and creative designs, our napkins are also great for crafts and creative work.
What is the ink used to print the napkins and tablecloths?
To protect the environment, we use only water-based paints.
What actually are "napkin pockets" and what are they suitable for?
Cutlery and napkin bags are the epitome of practical and hygienic table decoration and true quick-change artists. In a way, they have a 2-in-1 function. On the one hand, they offer space for fork, knife, spoon and on the other hand, when unfolded, they function as a mouth wiper.
Does Duni have products in the range that make setting the table easier?
We do everything we can to help caterers shorten their handling times and make them more time-efficient. This is helped, for example, by cutlery and napkin pockets or LED lamps that can be switched on at the touch of a button. Placemats also protect against soiling and are quickly set and changed.
Can I get samples of your table top products?
We are happy to provide interested restaurateurs with sample boxes for testing, viewing and touching. Please feel free to contact us at service@duni.de. Our newsletter regularly invites them to request sample boxes. If you are not yet a subscriber, you can sign up here.
Are Duni napkins sustainable?
Yes, our Duni napkins are sustainable because they are made from environmentally friendly materials. They are made from FSC certified pulp, which means that wood used to make the napkins comes from responsibly managed forests. In addition, the napkins are compostable, which means that they can be naturally degraded. Overall, Duni napkins are a great choice for anyone looking for a sustainable option for their tableware.
Packaging & To Go
What is disposable tableware and why should I use it at all?
Disposable tableware is - as the name suggests - tableware that is designed for single use. After use, forks, knives, plates and the like are disposed of and not washed. Disposable tableware has become indispensable, especially in the takeaway and to-go sectors.
How can I recognize sustainable disposable tableware & cutlery?
To identify sustainable disposable tableware, you should look at a few important things. First, pay attention to the material. Sustainable products are often made from renewable resources like bamboo, sugar cane or plant-based plastics. Look for certifications like those from the Forest Stewardship Council (FSC) to ensure the product is truly sustainable. Also, look for additional eco-friendly features like compostability or recyclability. Finally, pay attention to the production process: Sustainable products often have a lower carbon footprint and use less water and energy. By considering these factors, you can choose disposable tableware that is both practical and environmentally friendly.
Which disposable tableware has been banned since 2021? What alternatives are there?
On July 3, 2021, the single-use plastic regulation came into force and many take-away items have been banned since then. However, this does not mean the end of disposable tableware. After all, there are definitely sustainable and resource-saving alternatives: Bagasse made from sugar cane, wood and bamboo, or even paper.
What material is BioPak cutlery series made of?
You are spoiled for choice: you can choose between disposable cutlery made of wood (birch wood) or paper fiber.
Why should you seal food?
Sealing offers multiple benefits in the foodservice industry. It keeps food fresh longer, preserves flavor and prevents food waste.
For whom is a sealing machine suitable?
Sealing is designed to prepare and package food hygienically. Sealing equipment is of interest to businesses that sell food directly or deliver it and want to ensure leak-proofness during transport.
Food service operations that offer take-out or delivery of food benefit from leak-proof packaging with sealed menu trays.
In the self-service sector, products covered with transparent sealing film allow the freshness and attractive presentation to catch the eye.
The system is perfect for use in commercial kitchens. Sealing makes your operations easier, whether you are delivering large quantities of delicatessen to the catering industry, organizing catering or delivering lunches to kindergartens, schools or companies.
What are the advantages of sealing food?
Sealing food has many benefits, including extending the shelf life of food and preventing rapid spoilage. Sealing food can also help preserve the taste, texture and nutritional value of the food. In addition, sealing food in vacuum-sealed bags or containers can also help save space during storage and make transportation easier. Overall, sealing food is an effective way to preserve it and ensure that it remains fresh and edible for a longer period of time.
Does BioPak Pluma disposable cutlery taste woody or rough on the tongue?
Good news for those with sensitive palates: BioPak Pluma disposable cutlery does not taste woody or feel rough on the tongue. The cutlery series is designed not to affect the taste and aroma of your food. That's why we named the product "Pluma," which derives from the Latin word for "feather" and pays homage to the feathery mouthfeel.
What is the advantage of paper fiber cutlery over plastic cutlery?
Although both types of cutlery are designed for single use, paper fiber cutlery (along with wooden cutlery) is an environmentally friendly alternative to plastic cutlery. Not only is it made from renewable resources, but it degrades much faster than plastic cutlery. In fact, paper fiber cutlery can be composted, which reduces waste and contributes to a circular economy (please note local disposal conditions).
The example of Germany shows how important sustainable disposable cutlery alternatives are. There, the legal situation is such that plastic cutlery has been completely withdrawn from circulation as part of the single-use plastic ban ordinance. For German restaurateurs and consumers, a switch to disposable cutlery made of wood or paper is therefore inevitable.
In general, paper cutlery is less prone to breakage and splintering than plastic cutlery and is therefore safer to use. The BioPak cutlery series "Pluma" was produced with the clear goal of protecting the environment while providing a great dining experience.
Is paper fiber cutlery unstable?
Of course, the disposable paper fiber cutlery is not as heavy, hard and durable as reusable metal cutlery, but in terms of stability you will be surprised. Our Pluma series is designed to skewer or cut even harder foods with ease. Generally speaking, paper fiber cutlery is not as prone to breaking or splintering as plastic or wooden cutlery, for example. Over time and with prolonged use of liquid foods, the paper will soften and become more elastic, but paper fiber cutlery will withstand a delicious snacking experience without issue.
Gibt es umweltschonendes Einwegbesteck?
Die eindeutige Antwort lautet: Ja! Einwegbesteck ist besser als sein Ruf - vor allem, wenn Messer, Gabel & Co aus nachwachsenden und biologisch abbaubaren Materialien wie Bambus, Papier oder Holz bestehen. Diese Materialien zersetzen sich in der Umwelt nämlich auf natürliche Weise.
Nachhaltigkeit / Verantwortung
Welche Umweltzertifikate kann Duni vorweisen?
Wir arbeiten bei Duni hart daran, im Sinne unserer "Decade of Action" die Umwelt möglichst wenig zu belasten. Es ist uns wichtig, dass unsere Produkte
umweltfreundlich sind, das gilt für die Herstellung genauso wie für den Gebrauch. Die Produkte unserer Kollektion sind mit einer Vielzahl von Umwelt- und
Qualitätszertifikaten versehen:
OK COMPOST INDUSTRIAL / SEEDLING
OK COMPOST HOME /DIN-GEPRÜFT HOME COMPOSTABLE
THE FOREST STEWARDSHIP COUNCIL®
(FSC)
NORDIC SWAN ECOLABEL
RAL-GÜTEZEICHEN
Was bedeutet "Ok Compost"?
Das vom TÜV Austria vergebene Label OK Compost stellt sicher, dass das Produkt für die industrielle Kompostierung geeignet ist und die strengen Anforderungen der europäischen Norm EN 13432 erfüllt
Was bedeutet FSC?
FSC gewährleistet, dass das Produkt aus Holz aus umweltgerecht, sozialverträglich und wirtschaftlich verantwortungsvoll bewirtschafteten Wäldern gefertigt ist.
Warum setzt Duni nicht stärker auf Mehrweg?
Wir sind überzeugt davon, dass Einwegprodukte ihre Daseinsberechtigung haben - sofern sie denn nachhaltig sind.
Wie hängen Duni und Relevo zusammen?
Seit Anfang 2023 gilt das Mehrweggesetz in Deutschland. Das bedeutet: Mit wenigen Ausnahmen müssen Take Away-Anbieter neben Einweg- auch Mehrwegverpackungen anbieten. Wir bieten Ihnen mit unserem Partner Relevo smarte geeignete Lösungen, attraktive Starterpakete und beraten Sie gern natürlich gern.
Welche Nachhaltigkeitsstrategie / CSR-Strategie verfolgt Duni?
Seit nun mehr 15 Jahren legt die Duni Group einen strategischen Fokus auf die Themen der ökonomischen, ökologischen und sozialen Nachhaltigkeit. So baut der Code of Conduct des Unternehmens auf dem Abkommen über internationale Arbeits- und Sozialstandards (ILO-Abkommen) auf. In regelmäßigen Audits werden Lieferanten anhand ihrer nachhaltigen Ausrichtung und Einhalten der EU-Richtlinien geprüft. Darüber hinaus werden die innovativ nachhaltigen Produkte der Marken DUNI und BioPak mit anerkannten Ecolables zertifiziert. Neben dem FSC® für nachhaltige Waldwirtschaft zur Ressourcengewinnung sowie dem Nordic Swan Ecolable als Bestätigung der Umweltverträglichkeit von Produkten, werden Duni-Produkte aus kompostierbarem Bioplastik mit dem OK Compost Label ausgezeichnet. Alle Niederlassungen der Duni Group in Europa sind für das Managementsystem nach ISO 14001 und ISO 9001 für Umwelt und Qualität zertifiziert.
Kauf & Kontakt
Wie werde ich Onlineshop Kunde?
Um ein Zugang zu unserem B2B-Onlineshop zu erhalten, können Sie sich hier registrieren.
Bei Rückfragen wenden Sie sich gerne an unser Kundenservice-Team, telefonisch unter +41 41 7980171 oder per E-Mail: info_switzerland@duni.com.
Nachdem Ihre Regisiterungsanfrage bearbeitet wurde, erhalten Sie eine E-Mail mit einem Link zur Aktivierung Ihres Kontos.
Mir werden keine Preise angezeigt. Woran liegt das?
Um unsere Preise zu sehen und Bestellungen über unsere Website aufzugeben, müssen Sie über ein Onlineshop Zugang verfügen.
Welche Bestell- und Lieferoptionen gibt es?
Duni Direct – Alle Bestellungen werden an der Kasse standardmäßig auf Bestellung und Lieferung über die Duni Group eingestellt. Das bedeutet, dass sie direkt von der Duni Group AG in Rechnung gestellt werden und die Duni Group AG für die Lieferung Ihrer Bestellung zuständig ist
Großhändler – Sie haben an der Kasse die Möglichkeit, Ihren Servicepunkt für die Bestellung und Lieferung an einen der in der Dropdown-Liste verfügbaren Großhändler zu ändern. Wenn Sie diese Option auswählen, wird Ihre Bestellung vollständig an den ausgewählten Großhändler übertragen, der dann für die Festlegung der Preise sowie für Fakturierung und Lieferung zuständig ist. Innerhalb von 48 Stunden nach dem Check-out bestätigt der Großhändler Ihnen entweder die Annahme Ihrer Bestellung oder Duni Group benachrichtigt Sie, dass Ihre Übertragungsbestellung abgelehnt wurde. Dann werden Ihnen weitere Bestell- und Lieferoptionen angezeigt.
Wie lang sind die Lieferzeiten?
Lieferzeiten und Versandkosten variieren je nach ausgewählter Bestell- und Versandart. Ihre Bestellung wird gemäß dem nachstehenden Zeitplan geliefert, es sei denn, Sie haben einen späteren Zeitpunkt angefordert:
Duni Direct – 2 Werktage für Bestellungen vor 11:00 Uhr und 3 Werktage für Bestellungen nach 11:00 Uhr
Großhändler – 6 Werktage für Bestellungen vor 11:00 Uhr und 7 Werktage für Bestellungen nach 11:00 Uhr*Bestellstatus für Übertragungsbestellungen, die direkt von Ihrem ausgewählten Großhändler bearbeitet werden
Wie hoch sind die Versandkosten?
Für alle Bestellungen über 400,00 CHF ist die Lieferung kostenlos. Für alle anderen Bestellungen betragen die Lieferkosten 20,00 CHF.
*Bitte beachten Sie, dass der kostenfreie Versand nur für Bestellungen direkt bei der Duni Group AG gilt und nicht für Bestellungen, die an einen Großhändler übertragen wurden.
Kann ich meine Bestellung via Track & Trace verfolgen?
Sie können den Lieferstatus Ihrer Bestellungen, die direkt bei der Duni Group aufgegeben wurden, über Track & Trace verfolgen. Um diese Informationen zu finden, gehen Sie zu Mein Konto und klicken auf Bestellungen. In jeder Bestellzeile können Sie über einen Link den Lieferstatus einsehen.
*Bestellungen, die an Großhändler weitergeleitet wurden, sind bei Track & Trace der Duni Group nicht verfügbar. Bitte wenden Sie sich an Ihren Großhändler, wenn Sie Fragen zum Lieferstatus haben.
Welche Zahlungsfrist gilt für Bestellungen?
Die Standardzahlungsfrist der Duni Group beträgt 30 Tage netto ab Rechnungsdatum. Bitte beachten Sie, dass der Großhändler den tatsächlichen Preis, die Versandkosten und die Zahlungsbedingungen für Ihre Bestellung festlegt, wenn Sie wählen, dass Ihr Bestellung und Lieferung an einen Großhändler übertragen wird.
Wann sind Retouren möglich?
Retouren von Waren, die nicht beschädigt sind oder fehlerhaft zugestellt wurden, werden von Fall zu Fall bearbeitet. Wenden Sie sich an Ihren Vertriebsmitarbeiter oder senden Sie eine Anfrage an unseren Kundenservice, um Informationen zu den Kosten für die Rücksendung zu erhalten.
Wie kann ich mich zum Newsletter anmelden?
Sie möchten papierlos immer up to date sein? Unser Newsletter hält sie auf dem Laufenden. Seien Sie gespannt auf Neuigkeiten, Ankündigungen, Sonderangebote und Veranstaltungen. Hier können Sie sich einfach zum Newsletter anmelden.
Wie erreiche ich den Kundenservice?
Ob per Mail oder per Telefon: Unser Kundendienst freut sich, wenn er Ihnen weiterhelfen kann:
Duni AG
Lettenstrasse 11c
6343 Rotkreuz
Phone: +41 41 7980171
Fax: +41 41 7980172
E-mail: info_switzerland@duni.com
Individualisierung
Welche Produkte kann ich individualisieren lassen?
Sie haben die Wahl
... denn wir können mehr als nur Schnutenwischer personalisieren. Individuell gestalten lassen sich:
• Servietten
• Tischdecken
• Tête-à-Têtes-Tischläufer
• Untersetzer
• To Go Verpackungen
• To Go Becher
• Sticker & Sleeves
• Tischsets
Welche Schritte gibt es auf dem Weg zum individualisierten Produkt?
1. Unser Außendienst berät Sie individuell hinsichtlich
Produkt & Designs.
2. In Zusammenarbeit mit dem Kunden erarbeiten
wir das Design.
3. Unsere Werbedruckabteilung erstellt das individuelle Layout.
4. In der Regel 6-8 Wochen nach Freigabe werden die Artikel geliefert.
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