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Company
Who is the Duni Group?
We are the Duni Group. We have made a name for ourselves as one of the leading suppliers of sustainable and innovative concepts for the table setting and take-away sector. High-quality and environmentally sustainable products such as napkins, tablecloths and candles, as well as packaging and packaging systems for the take-away sector are our "daily bread".
Founded in 1949, we have grown into an international company known for our expertise in materials and design. Once known as a Swedish manufacturer of paper cups and napkins, we are now a market-leading supplier of innovative, sustainable products for table settings and takeaway meals.
Which brands are part of the Duni Group?
Our brand portfolio includes the brands "DUNI", "BioPak" and "Paper + Design".
With a focus on gastronomy, hotels, catering and care homes, the DUNI brand offers innovative and sustainable concepts and designs from tablecloths, napkins and glasses to candles, lighting and LED offerings.
Under the motto "Goodfoodmood", DUNI also addresses the end consumer when shopping in food retail stores with selected, sustainable and innovative tabletop products. The inspiring DUNI tab-top goods are popular decorations when it comes to grilling, celebrating and cooking among friends at home.
With the BioPak brand, the Duni Group serves the growing demand for sustainable disposable packaging made from rapidly renewable, plant-based or recycled or recyclable raw materials for flexible to-go enjoyment.
With eye-catching napkins, colorfully printed handkerchiefs or cheeky toilet paper from Paper+Design, good moods move into the home. At Paper+Design, innovation is not only reflected in the product range and manufacturing processes, but also in environmental protection and quality management.
How is Duni positioned internationally?
Internationality is in our DNA. Our headquarters are in Malmö, Sweden, and production facilities are located in Sweden, Germany, Poland, Thailand and New Zealand.
What is Duni's position on sustainability?
We want to be the most sustainable supplier of environmentally friendly disposable products and have set ourselves the goal of having achieved a full circular economy by 2030.We are passionate about leading our industry into a world where we give more than we take.
With the corporate target within the Decade of Action to be carbon neutral as a company by 2030, Duni Group aims to exemplify an innovative form of economic, environmental and social alignment across industries and passionately create atmospheric, safe and practical solutions for all people who value good food, togetherness and ambience in harmony with the environment and sustainability. This intention is supported by all Duni employees in order to transport it competently and safely into the industry and markets.
You can learn more about this on our sustainability page.
Where does Duni produce its products?
We produce our high-quality disposable products in Sweden, Germany, Poland, Thailand and New Zealand.
Lighting: LED & Candles
What are LED candles?
LED candles are a modern alternative to real wax candles. They imitate candlelight in a safe and energy-efficient way.
What do I save with LED candles?
LED candles are a cost-effective alternative to tea lights that pay for themselves quickly. Calculate your personal savings potential if you use the LED sets instead of tea lights (incl. purchase costs). For this purpose, we provide you with an LED calculator on this page.
Why should I buy LED candles?
The advantages of LED candles are obvious: they are energy-efficient, offer safe operation and can hardly be distinguished from real wax candles due to the flickering typical of candles. Another advantage is the practical and time-saving handling, because they can be switched on simply by pressing a button or timer.
What LED holders are available?
Our holders are specially designed for our range of LED lamps. We have a variety of different LED holders in our portfolio - both for indoor and outdoor use. You can decide for yourself whether you prefer more indirect light or direct light. Take a look around here.
Which color variants can I set?
Duni Mini Lamps have a wide color spectrum. Almost all colors of the rainbow provide great lighting mood. From red to green, yellow, blue, orange, pink and classic white. Choose one of 12 colors and make not only the eyes of your guests shine.
Our set LED plug prepare you in the color Warm White or in Multicolor a luminous pleasure.
Our LED Moving Flame set features a candle-like flickering flame and a beautiful warm white color.
How long does an LED lamp last?
The service life of a Duni LED lamp can vary depending on the model and use. In general, however, Duni LED lamps are known and appreciated for their long service life. This long life is due to the energy-efficient nature of LED technology, which generates less heat and consumes less energy than traditional incandescent bulbs. In addition, Duni LED bulbs are made from high quality materials and are designed to withstand regular use and wear and tear in the catering industry, providing reliable and long-lasting performance.
How do I dispose of an LED candle?
LED illuminants are fortunately very durable. Despite their long service life, LEDs may eventually cease to function or lose their functionality due to damage. Unserviceable LEDs should not be disposed of with the usual household waste, but should be taken to a suitable collection point for electronic waste.
Are Duni candles self-extinguishing?
Yes, Duni candles are self-extinguishing. This means that the flame extinguishes itself once it reaches a certain point, without the need for external intervention. This is a safety feature that prevents the candle from burning too long and potentially causing a fire. Duni candles are made from high quality materials and are designed to burn evenly and cleanly without producing smoke or soot. This makes them suitable for any occasion and any environment. Whether you want to create a romantic ambience at home or decorate a special gastronomic event.
Are Duni LEDs battery powered?
No, they contain a rechargeable battery, so no batteries need to be changed cumbersome with our LEDs. Instead, simply charge the lights using the charging station.
Can I get a replacement remote control for the LED candles?
You have misplaced or lost your remote control for controlling the LEDs? This does not mean that your lamps become unusable. Here you can get a replacement remote control.
Can the Zelda & Nour LED lamps be used outdoors? Are they suitable for outdoor use?
The Zelda & Nour LED lights are suitable for both indoor and outdoor use. Thanks to the robust material (high-quality aluminium) and the associated stability, they can also withstand a slightly rougher breeze. Please note that Zelda & Nour are not waterproof and should be brought inside or securely covered if it rains.
Are the Zelda & Nour LED lamps wireless?
Yes, the Zelda & Nour LED lights are cordless and are therefore ideal for accent lighting wherever a literal ‘highlight’ is needed. The lamps are charged before use and can then be placed anywhere in the room and on the table - regardless of whether there is a power socket nearby.
How long is the product life of the Zelda & Nour LED lamps?
The Zelda & Nour LED lights have an impressively long service life and can be charged approximately 1000 times. Assuming they are fully used and charged every day, the service life is at least 2.5 years. The guarantee is 1 year.
How long do the Zelda & Nour LED lights take to charge? How long do they light up?
<p>The Zelda & Nour LED lamps light up for longer and charge for less time: a short charging time of 5 hours is offset by an extended operating time of 14 hours.
How bright are the Zelda & Nour LED lamps?
The colour temperature of the Zelda & Nour LED lights is 2700 Kelvin. 2700 K is a value for warm white light that is very cosy and inviting.
What different lighting modes are available in Zelda & Nour?
The brightness, colour and lighting effect of the Zelda & Nour LED lamps can be individually adjusted using the remote control. They can be set to 16 dimmable colours and warm white. There are also various lighting effects such as flashing and stroboscopic effects.
How do I recharge Zelda & Nour lamps?
Charging is very simple. The Zelda and Nour LED lamps are placed on a charging station (charging stations available in different sizes and socket capacities) and the space-saving charging process can begin. A green light indicates that the lamps are fully charged.
Are Zelda & Nour lamps energy efficient?
The long service life and recyclability of the LED lamps make Zelda & Nour an energy-efficient lighting option.
Can I control several Zelda & Nour LED lamps with one remote control?
Yes, several LED lamps can be controlled with one and the same remote control.
Tableware
What material are Duni napkins made of?
Our Duni napkins are durable and versatile paper napkins designed for single use.
What are the different material qualities?
Depending on the requirement and occasion, Duni offers different material qualities:
- Classic (exclusive tissue for everyday use in an elegantly embossed look in 40 x 40).
- Tissue (the functional choice in 3, 2 or 1-ply)
Dunisoft (a wonderfully soft napkin made with an innovative process that uses air instead of water)
- Bio Dunisoft (a napkin in which the binder (adhesive) is made from corn, lemon peel and other food waste)
Dunilin (a napkin with the ultimate linen look and feel that is softer, heavily embossed and absorbent. EIne economical and easy to clean alternative to a traditional cloth napkin).
- Duni Elegange (The fabric-like napkin with a difference. A revolutionary material with an elegant look and feel that is sophisticated, eye-catching and dazzling).
Are there napkins and tablecloths from Duni that feel like fabric?
They do exist: there are already paper-based materials that have a quality similar to that of fabric. With products made of EVOLIN®, DUNICEL® and DUNISILK®, you can count on high quality and cleanliness.
Which products should not be missing on a set table?
A set table consists of so much more than just cutlery and plates. For a special feel-good mood and depending on the occasion, napkins, lighting, tablecloth or placemats should not be missing.
What is the advantage of disposable napkins and table runners?
Disposable napkins and table runners score points for a variety of advantages:
- After use, they are disposed of, eliminating the need to wash and iron linens. This saves time, money and personnel.
- they come in countless colors and designs, so they can always be decorated to match the exact occasion, season or time of year
- they can be quickly covered and uncovered without the need for tedious smoothing and pulling
- they can be printed individually and are a cost-effective advertising medium
- they are particularly hygienic thanks to their single use. paper products are smooth and have no pores, which prevents germs and bacteria from sticking to them
- with disposable tablecloth products, even large events can be easily covered, as they are also inexpensive in large quantities
- when not in use, they can be stored in a space-saving way
- paper tablecloths and napkins are usually cheaper than fabric products
- if you choose napkins made from renewable raw materials and look out for seals such as FSC, the environment will also be happy.
Where can I get an overview of the entire range?
With such a large assortment, it is not easy to keep track of everything. It's best to take a look at our current catalogs or visit our online shop.
Are Duni napkins also suitable for crafts and creative work?
Due to the high quality materials and creative designs, our napkins are also great for crafts and creative work.
What is the ink used to print the napkins and tablecloths?
To protect the environment, we use only water-based paints.
What actually are "napkin pockets" and what are they suitable for?
Cutlery and napkin bags are the epitome of practical and hygienic table decoration and true quick-change artists. In a way, they have a 2-in-1 function. On the one hand, they offer space for fork, knife, spoon and on the other hand, when unfolded, they function as a mouth wiper.
Does Duni have products in the range that make setting the table easier?
We do everything we can to help caterers shorten their handling times and make them more time-efficient. This is helped, for example, by cutlery and napkin pockets or LED lamps that can be switched on at the touch of a button. Placemats also protect against soiling and are quickly set and changed.
Can I get samples of your table top products?
We are happy to provide interested restaurateurs with sample boxes for testing, viewing and touching. Please feel free to contact us at service@duni.de. Our newsletter regularly invites them to request sample boxes. If you are not yet a subscriber, you can sign up here.
Are Duni napkins sustainable?
Yes, our Duni napkins are sustainable because they are made from environmentally friendly materials. They are made from FSC certified pulp, which means that wood used to make the napkins comes from responsibly managed forests. In addition, the napkins are compostable, which means that they can be naturally degraded. Overall, Duni napkins are a great choice for anyone looking for a sustainable option for their tableware.
Packaging & To Go
What is disposable tableware and why should I use it at all?
Disposable tableware is - as the name suggests - tableware that is designed for single use. After use, forks, knives, plates and the like are disposed of and not washed. Disposable tableware has become indispensable, especially in the takeaway and to-go sectors.
How can I recognize sustainable disposable tableware & cutlery?
To identify sustainable disposable tableware, you should look at a few important things. First, pay attention to the material. Sustainable products are often made from renewable resources like bamboo, sugar cane or plant-based plastics. Look for certifications like those from the Forest Stewardship Council (FSC) to ensure the product is truly sustainable. Also, look for additional eco-friendly features like compostability or recyclability. Finally, pay attention to the production process: Sustainable products often have a lower carbon footprint and use less water and energy. By considering these factors, you can choose disposable tableware that is both practical and environmentally friendly.
Which disposable tableware has been banned since 2021? What alternatives are there?
On July 3, 2021, the single-use plastic regulation came into force and many take-away items have been banned since then. However, this does not mean the end of disposable tableware. After all, there are definitely sustainable and resource-saving alternatives: Bagasse made from sugar cane, wood and bamboo, or even paper.
What material is BioPak cutlery series made of?
You are spoiled for choice: you can choose between disposable cutlery made of wood (birch wood) or paper fiber.
Why should you seal food?
Sealing offers multiple benefits in the foodservice industry. It keeps food fresh longer, preserves flavor and prevents food waste.
For whom is a sealing machine suitable?
Sealing is designed to prepare and package food hygienically. Sealing equipment is of interest to businesses that sell food directly or deliver it and want to ensure leak-proofness during transport.
Food service operations that offer take-out or delivery of food benefit from leak-proof packaging with sealed menu trays.
In the self-service sector, products covered with transparent sealing film allow the freshness and attractive presentation to catch the eye.
The system is perfect for use in commercial kitchens. Sealing makes your operations easier, whether you are delivering large quantities of delicatessen to the catering industry, organizing catering or delivering lunches to kindergartens, schools or companies.
What are the advantages of sealing food?
Sealing food has many benefits, including extending the shelf life of food and preventing rapid spoilage. Sealing food can also help preserve the taste, texture and nutritional value of the food. In addition, sealing food in vacuum-sealed bags or containers can also help save space during storage and make transportation easier. Overall, sealing food is an effective way to preserve it and ensure that it remains fresh and edible for a longer period of time.
Les couverts à usage unique BioPak Pluma produisent-ils un goût de bois ou une sensation rapeuse sur la langue?
Bonne nouvelle pour tous ceux qui ont un palais délicat: les couverts à usage unique BioPak Pluma ne produisent ni goût de bois ni sensation rapeuse sur la langue. La série est conçue pour n’avoir aucun impact sur le goût ou l’arôme des plats. C’est pourquoi nous avons attribué au produit le nom de «Pluma», «plume» en latin, en clin d’œil à la sensation de légèreté en bouche.
Quel est l’avantage des couverts en fibre de papier sur les couverts en plastique?
Bien que les deux soient conçus pour un usage unique, les couverts en fibre de papier (comme les couverts en bois) constituent une alternative au couvert en plastique respectueuse de l’environnement. En effet, non seulement ces couverts sont fabriqués à partir de matières premières renouvelables, mais ils se décomposent aussi bien plus rapidement que ceux en plastique. Les couverts en fibre de papier peuvent notamment être compostés, ce qui s’inscrit alors dans une démarche de réduction des déchets et d’économie circulaire (veuillez vous référer aux consignes locales de tri des déchets).
Les couverts en fibre de papier sont-ils fragiles?
Bien entendu, les couverts en fibre de papier ne sont pas aussi lourds, durs et résistants que des couverts en métal réutilisables, pourtant vous serez surpris question stabilité. Notre série Pluma a été développée afin de pouvoir piquer et couper sans difficulté les aliments durs. D’une manière générale, les couverts en papier ne se brisent pas aussi facilement que les couverts en plastique ou en bois. Avec le temps et en cas d’utilisation longue d’aliments liquides, le papier devient plus mou et élastique, cependant, le couvert en fibre de papier résiste sans problème au délice d’un snack.
Existe-t-il des couverts à usage unique respectueux de l’environnement?
Sans ambiguïté, la réponse est: oui! Les couverts à usage unique font mieux que leur réputation, notamment si les couteaux, fourchettes et autres sont produits à partir de matériaux renouvelables et compostables comme le bambou, le papier et le bois. Ces matériaux se dégradent dans l’environnement de manière naturelle.
Durabilité / Responsabilité
Quelles sont les certifications environnementales dont Duni peut se prévaloir?
Chez Duni, nous travaillons dur pour
minimiser notre impact sur l’environnement
dans l’esprit de notre «Decade of action». Il est important pour nous que nos produits
soient respectueux de l’environnement,
tant au niveau de la fabrication que de l’utilisation. Les produits de notre collection
sont dotés d’un grand nombre de
certificats environnementaux et de qualité:
OK COMPOST INDUSTRIAL / SEEDLING
OK COMPOST HOME /CERTIFICATION DIN COMPOSTAGE À DOMICILE
THE FOREST STEWARDSHIP COUNCIL®
(FSC)
NORDIC SWAN ECOLABEL
LABEL DE QUALITÉ RAL
<p><a href="/fr/corporate/documents-and-reports">Vers nos certificats</a></p>
Que signifie «Ok Compost»?
Le label OK Compost, attribué par TÜV Austria, garantit que le produit est adapté au compostage et qu’il répond aux exigences strictes de la norme européenne EN 13432.
Que signifie FSC?
FSC garantit que le bois utilisé pour les produits provient de forêts exploitées de manière responsable: écologiquement, socialement et économiquement.
Pourquoi Duni ne mise-t-elle pas davantage sur le réutilisable?
Nous sommes convaincus que les produits à usage unique ont leur raison d’être – pour autant qu’ils soient écoresponsables.
Quel est le lien entre Duni et Relevo?
Depuis début 2023, la loi sur la réutilisation est en vigueur en Allemagne. Cela signifie que: À quelques exceptions près, les commerçants de vente à emporter doivent proposer des emballages réutilisables en plus des emballages jetables. Avec notre partenaire Relevo, nous vous proposons des solutions intelligentes et adaptées, des kits de démarrage attrayants et nous vous conseillons bien sûr avec plaisir.
Quelle est la stratégie de durabilité / RSE de Duni?
Depuis maintenant plus de 15 ans, Duni Group focalise sa stratégie sur la responsabilité écologique, économique et sociale. Ainsi, le «Code of Conduct» de l’entreprise se base sur la Convention sur les normes internationales sociales et du travail (Conventions OIT). Lors d’audits réguliers, les fournisseurs sont contrôlés sur la base de leur démarche de développement durable et du respect des directives européennes. En outre, les produits écoresponsables innovants des marques Duni et BioPak sont certifiés par des écolabels reconnus. Outre le label FSC® pour la gestion durable des forêts destinées à la production de ressources et l’écolabel Nordic Swan qui confirme la soutenabilité des produits pour l’environnement, les produits Duni en bioplastique compostable arborent le label OK Compost. Toutes les filiales de Duni Group en Europe sont certifiées pour leur système de gestion selon les normes ISO 14001 et ISO 9001 pour l’environnement et la qualité.
Achat et contact
How do I become an online shop customer?
Pour obtenir un accès à notre boutique en ligne B2B, vous pouvez vous inscrire ici.
Si vous avez des questions, n’hésitez pas à contacter notre équipe du service clientèle au numéro +41 41 7980171 ou par e-mail: info_switzerland@duni.com.
Après le traitement de votre demande d’enregistrement, vous recevrez un e-mail contenant un lien d’activation du compte."
Je ne vois pas de prix affichés. Quelle en est la raison?
Pour voir nos prix et passer des commandes sur notre site, vous devez disposer d’un accès à la boutique en ligne.
Quelles sont les conditions de commande et de livraison possibles?
• Duni Direct – Par défaut, toutes les commandes sont paramétrées à la caisse pour être commandées et livrées par Duni Group AG. Cela signifie qu’elles sont facturées directement par Duni Group AG et que Duni Group AG est responsable de la livraison de votre commande.
• Grossistes – À la caisse, vous avez la possibilité de modifier le point de service de votre commande et de sa livraison en choisissant l’un des grossistes disponibles dans la liste déroulante. Si vous choisissez cette option, votre commande sera entièrement transférée au grossiste sélectionné, qui sera alors responsable de la fixation des prix, de la facturation et de la livraison. Dans les 48 heures suivant la passation de la commande, le grossiste vous confirmera son acceptation ou Duni Group vous informera que votre commande transférée a été refusée. D’autres options de commande et de livraison vous seront alors présentées.
Quels sont les délais de livraison?
Les délais de livraison et les frais d’expédition varient en fonction du mode de commande et d’expédition choisi. Votre commande sera livrée selon le calendrier ci-dessous, à moins que vous n’ayez demandé une date ultérieure:
• Duni Direct – 2 jours ouvrables pour les commandes passées avant 11h00 et 3 jours ouvrables pour les commandes passées après 11h00.
• Grossiste – 6 jours ouvrables pour les commandes passées avant 11h00 et 7 jours ouvrables pour les commandes passées après 11h00*Statut de la commande pour les commandes transférées et traitées directement par le grossiste sélectionné
A combien s’élèvent les frais d’expédition?
La livraison est gratuite pour toutes les commandes de plus de 400,00 CHF. Pour toutes les autres commandes, les frais de livraison sont de 20,00 CHF.
*Veuillez remarquer que la livraison gratuite n’est valable que pour les commandes passées directement auprès de Duni Group AG et non pour les commandes transférées à un grossiste.
Puis-je suivre ma commande via Track & Trace?
Vous pouvez suivre le statut de livraison de vos commandes passées directement auprès de Duni Group à l’aide de Track & Trace. Pour trouver ces informations, veuillez aller sur Mon compte, puis cliquez sur Commandes. Un lien est présent sur chaque ligne de commande pour afficher le statut de livraison.
* Les commandes transférées à des grossistes ne sont pas éligibles au suivi par Track & Trace de Duni Group. Veuillez vous adresser à votre grossiste pour toute question relative au statut de livraison.
Quel est le délai de paiement pour les commandes?
Le délai de paiement standard chez Duni Group est de 30 jours nets à compter de la date de facturation. Veuillez noter que si vous choisissez de confier votre commande et sa livraison à un grossiste, c’est ce dernier qui fixera le prix effectif, les frais de livraison et les conditions de paiement de votre commande.
Quelles sont les conditions de retour?
Les retours de marchandises non endommagées ou livrées par erreur sont traitées au cas par cas. Veuillez vous adresser à votre représentant de clientèle ou faites parvenir une demande à notre service client pour obtenir des informations sur les frais de retour.
Comment m’inscrire à la newsletter?
Vous souhaitez être toujours à la page mais sans recevoir de papier? Notre newsletter vous tient au courant. Découvrez les nouveautés, les annonces, les offres spéciales et les événements. Vous pouvez vous inscrire ici.
Comment contacter le service clientèle?
Par mail ou par téléphone, notre service clientèle se fera un plaisir de vous aider:
Duni AG
Lettenstrasse 11c
6343 Rotkreuz
Téléphone: +41 41 7980171
Fax: +41 41 7980172
E-mail: info_switzerland@duni.com
Personnalisation
Quels sont les produits que je peux faire personnaliser?
À vous de choisir
... nous proposons bien plus que des serviettes à personnaliser. Il est possible de personnaliser:
• Serviettes
• Nappes
• Chemin de table tête-à-têtes
• Dessous de verre
• Emballages de vente à emporter
• Gobelets de vente à emporter
• Autocollant & manchons
• Sets de table"
Quelles sont les étapes à suivre pour obtenir un produit individualisé?
Notre service extérieur vous conseille individuellement sur
Produit & Design.
2. Nous élaborons le design conjointement
avec le client.
3. Notre service d’impression publicitaire réalise la composition personnalisée.
4. En règle générale, les articles sont livrés 6 à 8 semaines après approbation.
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